FAQ

**1. Do you offer worldwide shipping?**  
Yes, FidJoy ships worldwide including the US, UK, Europe, and most Asian countries.

**2. How long does shipping take?**  
Most orders arrive within 7–15 business days depending on your location.

**3. What payment methods do you accept?**  
We accept PayPal, Visa, MasterCard, and other major international payment methods.

**4. Are your Transformers toys authentic?**  
All Transformers action figures we sell are officially licensed or high-quality collector’s replicas.

**5. What if my order arrives damaged?**  
Contact support@fidjoy.com with photos — we’ll replace or refund it immediately.

**6. Do you offer refunds?**  
Yes, we offer a 7-day easy return and refund policy. Check our Refund Policy page for details.